Get a consistent point of contact.
Give a national look to your business.
Overall, 1300 & 1800 numbers can be a cost effective and convenient way for businesses to provide customers with a single point of contact, while also improving their marketing and customer service efforts.
What is a 1300 Number?
A 1300 Number is a type of telephone number that is used for business and commercial purposes. It is a premium, ten-digit telephone number that begins with 1300 and is used exclusively for receiving incoming calls.
When a customer dials a 1300 number, the call is redirected to the business’s existing phone number, which could be a landline, mobile phone or VoIP number.
1300 Numbers are often used by businesses that have a national or regional presence, as they allow customers to call a single number regardless of their location. They can also be used to track and measure the effectiveness of marketing campaigns, as calls to a 1300 number can be redirected to different phone numbers based on the source of the call.
Sedcom 1300 Number Plan
| Contract Term | 12 Months |
| Initial Setup Fee | $50.00 ex GST |
| Access Fee | $15.00 ex GST per 1300 number, per month |
| Incoming Call Costs | |
| Local Calls | $0.08685
per minute |
| National Calls | |
| Australian Mobile Calls | |
All prices are excluding GST
What is a 1800 Number?
A 1800 Number is a type of telephone number that is used for business and commercial purposes. It is a premium, ten-digit telephone number that begins with 1800 and is used exclusively for receiving incoming calls.
When a customer dials a 1800 number, the call is free for the caller, and the business that owns the number pays for the call. This means that customers can call the business for free, regardless of their location in Australia.
1800 Numbers are often used by businesses that want to provide customers with a toll-free option for customer service, sales or support. They can also be used to track and measure the effectiveness of marketing campaigns as calls to a 1800 number can be redirected to different phone numbers based on the source of the call.
Sedcom 1800 Number Plan
| Contract Term | 12 Months |
| Initial Setup Fee | $50.00 ex GST |
| Access Fee | $15.00 ex GST per 1800 number, per month |
| Incoming Call Costs | |
| Local Calls | $0.09383
per minute |
| National Calls | |
| Australian Mobile Calls | |
All prices are excluding GST
Make your number memorable.
Make your number memorable with Phonewords.
Phonewords can be a powerful marketing tool for businesses that want to improve their brand recognition, customer engagement, and customer service.
Obtaining a smartnumber, where numbers are converted to letters, can make remembering your number easier for your customers. Studies have shown that people are more likely to remember a phone number that spells out a word or phrase, rather than a string of random numbers.
Did you notice our 1800 Number for example?
Its 1800SEDCOM (1800 733 266)
ACMA Number Activations
If you would like a specific 1300 or 1800 number, it is best to go to the ACMA Number Lookup tool to see what’s available first.
https://www.thenumberingsystem.com.au
You will need to register with ACMA to purchase a number and this will incur a once-off registration fee.
From the ‘smartnumbers®’ tab, you will be guided through the process of searching for available 13, 1300 and 1800 numbers, and purchasing one.
The status of the number will indicate whether it is available for purchase.
Available smartnumber®: This number is available for purchase from the ACMA.
Assigned smartnumber®: This number has been assigned to a carrier such as Telstra, Optus, etc. You must approach this carrier in order to request the number.
Allocated smartnumber®: This number is not available for purchase from the ACMA, or from the current carrier.
Once purchased, a porting application can be submitted with Sedcom Communications to activate the number within our network. A copy of the proof of purchase from the ACMA must be provided as proof of ownership of the 1300 and/or 1800 number/s.